Open questions

Here you can see questions asked by other users. If you answer these question, your answers may be inserted into the FAQ.

Date / User Question
2020-06-23 21:33
johndunn
Youtube Error's:
ive donated which is one off payment now i dont get it whats going on seems like ive been coned
Answer
2020-11-25 17:23
Neo Cheetah
PRO Registration:
I payed paypal a few minutes ago. I mistake to input active key. I must input "neocheetah@gmail.com" but I input "neocheetah@gmail.com etc" How can I fix it?
Answer
2020-12-07 20:19
Robert
Youtube Error's:
DOES Easyyoutubevideo downloader have the ability to also DL youtube subtitles?? I currently use another program if I have to do that. Just curious. Thanks
Answer
2021-03-15 17:59
Alan Stocker
Youtube Error's:
Two things please, why am I getting so many d/l fails on Youtube, and also do I have to keep going into settings to click my key, because otherwise it keeps showing subscribe on each video that I look at, normally old music videos. I am using the latest version + Win 10 Thank you.
Answer
2021-04-20 01:51
Serge C
Youtube Error's:
I already made a donation of $10 USD approximately 18 hours ago. Where is the PRO Activation Key that was supposed to be sent via email? If you cannot provide it, I want my money back and if there's any argument I'll escalate the matter. Thanks... S.
Answer
2021-05-07 04:26
Jan
Youtube Error's:
I have lost the green Download button on Youtube pages and can't work out how to get it back
Answer
2021-05-07 05:47
S. Michael Heath
Youtube Error's:
it used to work, now there is no download button on youtube at all. Is there a fix for this? I already tried uninstalled and reinstalled, that did not work. Also, tried recovery, that did not fix it either. my OS is windows 10 pro.
Answer
2021-05-07 17:17
Alex
Youtube Error's:
The green Download Button on Youtube pages has disappeared, and I can't work out how to get it back. It's been working perfectly. Are you working on a fix? I uninstalled and reinstalled with no success. I am on a Mac OS 11.3.1 Big Sur.
Answer
2021-05-08 02:21
bob
Youtube Error's:
why is there no download box on youtube when used with firefox on a windows 10 64 bit platform. i last donated to video downloader pro on 07-22-20. the box simply vanished today when i tried to download a video.
Answer
2021-05-08 16:19
Majoraslayer
Youtube Error's:
As others have reported, my download button has disappeared with the latest auto update of Firefox. I'm now running Firefox version 88.01. Is a fix in the works for this issue, or has Mozilla banned the add-on altogether?
Answer
2021-05-08 16:40
Martinage Guy
PRO Registration:
Bonjour, The Download drop-down list does not appear when I open a youtube video. Merci.
Answer
2021-05-08 20:26
hhh
Youtube Error's:
The "download as" button has disappeared. I made sure extension is enabled, reinstalled with latest version, restarted Firefox- still no button. I'm stuck.
Answer
2021-05-10 06:41
Marc Stump
Youtube Error's:
Like many other questions already listed here, I recently lost the ability to download from youtube. The notes within the add on led me to believe that if I upgrade with a donation that there would be no more problems. But the green download button is still gone whenever i go to a youtube page. Please advise.
Answer
2021-05-10 12:21
Ellio Martina
PRO Registration:
I just renewed my Pro subscription but the problem is that the "download as" button is no longer visible since yesterday. So there's no way to download or open the settings to check the activation.
Answer
2021-05-11 15:48
Mike F
Youtube Error's:
I can't upgrade from v.16.10 to v.16.9 in ubuntu 18.04.
Answer
2021-05-27 01:33
stuart
PRO Registration:
Paid for pro. Only get red button where use to be green. When clicked tells me 404 not found server error. How do I get it working?
Answer